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Sustainability Report
2008
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Sustainability in Terna
Letter to the stakeholders
Executive Summary
The four areas of responsibility: main results
Sustainability rating and recognition
Sustainability objectives for 2009
Sustainability Report
Programmes, risks, opportunities
Terna’s themes
Sustainability performance and objectives
Disputes and litigations
Medium- and long-term challenges
Stakeholder involvement
Shareholders
Employees
Grid users and electricity sector operators
Suppliers
Media and Opinion Groups
Community and Territory
Recognitions received in the reporting period
Membership in Associations
Code of Ethics and Organisational Model no. 231/01
Responsability for the electricity service
Context, management approach, and objectives
G3 product responsibility performance indicators
Additional information
Safety of the electricity system
Service continuity and quality
Grid development
Main development activities
Plant maintenance
Engineering and innovation
Economic responsibility
Context, management approach, and objectives
G3 economic performance indicators
Additional information
Relations with shareholders
Relations with suppliers
Relations with the electricity sector operators
Environmental responsibility
Context, management approach, and objectives
G3 environmental performance indicators
Additional information
Concerted planning with the territory
Environmental Sustainability and Development Plan
Social responsibility
Context, management approach, and objectives
Labour practices and decent work
Human Rights
Society
G3 social performance indicators
Additional information
Development and management of human resources
Safety in the workplace: a commitment towards on-going improvements
Training
Initiatives in the Community
Terna's profile
Presentation
Ownership structure
Revenue structure and regulatory framework
Organisation
The 2009-2013 Strategic Plan
Governance structure
Sustainability in Terna
Responsability for the electricity service
Economic responsibility
Environmental responsibility
Social responsibility
Terna's profile
concerted planning
corporate giving
development grid
electricity service
emissions
equal opportunities
governance
objectives
performance indicators
stakeholders
Annual Report 2008
Instrument
Questionnaire
Glossary
Acronyms
Download Area
Contacts
Performance
Indicator tables
G3 indicators
Highlights
Report of the auditors
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